Headings ---------- Shipping Damaged or Incomplete Shipments Return Policy Terms of Payment Limited Product Warranty Disclaimers Copyright Notice
Page Text ---------- Shipping Goods are shipped by courier or truck F.O.B. our warehouse in either Mississauga or Edmonton for Canadian customers or Spring City, PA for customers based in the USA. We insure for full value for goods when shipping PPD/CHG. If you prefer to have goods shipped collect on your own freight account, please notify us when placing your order. We normally ship same day against orders for stock items if received by 3:00 p.m. eastern time. Damaged or Incomplete Shipments All orders are filled, double checked and packaged with care. Please inspect all shipments upon arrival for damages incurred in shipping. Do not accept damaged shipments until driver has noted damage on both shipper's and receiver's copy of the delivery receipt. If you receive a damaged shipment, keep all packing materials for later inspection. Call Delta Scientific Customer Service at 905-629-4545 immediately to report damaged, incomplete or incorrect shipments. Return Policy Returns must be authorized by Delta Scientific. Please call Customer Service at 905-629-4545 for a return goods authorization (RGA) number and proper shipping instructions. Return items will be inspected and may be subject to a restocking charge. We cannot accept a return without prior approval and we can only accept goods purchased directly from Delta Scientific. Non-returnable items include custom orders, opened chemicals and solutions, refrigerated products, items with expired shelf lives and typically non- stocked items. Items must be returned within 30 days of receipt. Terms of Payment "Net 30 days" for established accounts unless otherwise arranged. New customers should provide three trade references and banking information and a completed credit application form which may be downloaded at www.delta-sci.com. We also accept VISA and MasterCard payments at the time of invoicing from established accounts and new customers. Limited Product Warranty Delta Scientific will not be liable for any incidental, consequential or compensatory damages arising from use of, or in conjunction with its products. The maximum liability for breach of warranty shall be the invoice price of said product(s). Products sold but not manufactured by Delta Scientific are subject to individual manufacturer's warranty. No other warranty or representation is expressed or implied by Delta Scientific. Disclaimers All products shown are subject to availability. The information published in this catalog is, to the best of our knowledge, accurate. Delta Scientific reserves the right to change product specifications and prices without notice. Our products are not for drug, food or household applications. They are intended for laboratory use only by individuals trained in the proper handling of such materials. Our customers assume all responsibility for the safe storage, handling, disposal and application of any product. Copyright Notice Trademarks are the property of the respective companies. For more information on Shimadzu balances, special promotions and other products visit www.delta-sci.com
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